At the heart of every casino lies its technological infrastructure.
Do your systems talk to each other? Are they too complicated and out-of-date? Are cloud-based systems the right choice in this highly-regulated environment?
Casinos and resorts struggle with connecting the immense amount of system data in order to make strategic decisions. On top of that, software, hardware and underlying infrastructure issues present major challenges to overall business efficiencies. Ultimately, organizations are missing opportunities to understand, market to and engage with guests.
- Do you need to invest more money in order to connect multiple systems? How do you determine if you need the extra modules or add-ons?
- Are your internal server systems and external guest Wi-Fi system too slow, impacting departmental performance and guest satisfaction?
- Would you like to offer your guests mobile technology to avoid lines at hotel check-in, to open their guest room doors and to communicate with them on-site?
- Is your current gaming system is outdated and you need help selecting a new one? Will this new piece of technology save the day?
- Do you have too much paper? Are there ways to use technology to improve efficiencies and save costs?
Raving’s technology team knows what to do with incredibly slow Wi-Fi connections and those larger underlying issues impacting operations. They know how to enable casinos to offer guests mobile hotel check-in and alerts. They also know how to check your systems for data breaches and the disconnects between systems. They do it all.
Frustration and efficiency issues are most often symptoms of overly-complicated, non-user-friendly, and outdated technology. If your infrastructure is creating barriers for harnessing data and communicating and engaging with your guests, then let us help you get your entire property to 21st century and beyond technology.
How Raving Can Help
- Advanced Analytics and SQL Server
- Technology Review
- IT Department Review and Compliance Audit
- Practical CRM Optimization Tools
- Supporting Solutions Centered on SAP
- S/4HANA Product and Associated Technologies
- Wired Network Solutions
- Wireless and Mobility Services
- Server Administration
- Infrastructure Management
- Independent Software Testing Services
- Application and Migration Upgrades
- Security, Surveillance and Compliance Technology Audits
GDPR Technology Assessment
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