Posts Tagged ‘masongray’
How Tribal Organizations Benefit from Enterprise-Wide Business Optimization
In a recent episode of TG&H on Air, Christine Faria sat down with Raving Partners Jeff and Mason Gray to explore how tribal organizations are transforming operations and increasing economic opportunity through enterprise-wide business optimization. Their work, rooted in Lean Six Sigma principles, is not just about cutting costs — it’s about maximizing value across…
Read MoreWhy Combining Leadership and Lean Six Sigma Training is the Best Tool Today
In the last couple of years, we’ve talked a lot about the Lean Six Sigma program. Recently you did a session at the Raving NEXT: Indian Gaming Strategic Operations & Leadership Conference where you talked about the importance of leadership and Lean together. Why is it important that leadership goes hand in hand with Lean? Jeff Gray: A…
Read MoreRaving Roundtable: It’s the Process Not Your People – Team Optimization Workshop
Raving’s Business Optimization team, Jeff Gray and Mason Gray offer tools to overcome common workplace pitfalls by breaking down complex processes into bite-sized steps for the whole team. Before the webinar, attendees were asked to share a workplace challenge they are experiencing today. Over 40 challenge areas were submitted (illustrated below) with over 30% of…
Read MoreWalking the Walk: Using Gemba Walks to Optimize Your Gaming & Hospitality Business
Chris Faria: Hey everyone, it’s Chris here from Tribal Gaming and Hospitality Magazine. Welcome to another special edition of TG&H On Air. We are speaking with Mason and Jeff Gray, Raving’s Business Optimization team. Your expertise and your role, as Raving Partners, is to use foundational approaches of Lean Six Sigma to improve business efficiency and process…
Read MoreOvercoming the Service Gap – First Steps
Chris Faria (CF): Today we’re talking about ways to overcome the service gap and really talk about the financial impact of poor-quality service. Thank you, Jeff and Mason Gray, for joining us, as our Business Optimization partners for Raving. As specialists in this area, how do you help the gaming and hospitality industry, or really any…
Read MoreRaving Roundtable: Revolutionize Your Casino Operations
We all know the saying “time is money.” From long lines and slow jackpot payouts, to a broken customer journey or “call a host-itis,” broken processes not only cost our operations hundreds of thousands of dollars each year, but contribute to low employee morale and unhappy guests. Are you ready to revolutionize your operations? Watch…
Read MoreRaving Adds Strategic Partner Lean Revisions to Business Optimization Team
Raving has expanded their resources again! The Native-owned, full service casino and hospitality firm, announced the addition to their business optimization team experts with Jeff and Mason Gray, experts in the Lean Six Sigma process improvement skills that have transformed businesses of all sizes. Listen here to Raving CEO Deana Scott’s interview with the Grays. Is…
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