FOURTH ANNUAL INTERNATIONAL CASINO SURVEILLANCE SURVEY 2024 FULL DATA REPORT NOW AVAILABLE
How has the role of security and surveillance changed?
The traditional roles of protecting gaming has evolved into a very pro-active approach that includes cyber threats, active shooter, human trafficking detection, system management and more. How do we balance technology with team member skills?
Why Now
In addition to traditional threats like advantage play, cheating, internal theft, fraud, and employee collusion, new and emerging risks could cost casinos thousands, if not millions, of dollars. Can your surveillance team proactively detect these risks? Do you have a plan in place?
Testimonials
"Comparing those experiences to the material presented by Derk and Jen Boss, I found the Boss’ experiences to be much more relatable to our operations here at Boot Hill Casino & Resort. Both Derk and Jen were very professional and knowledgeable in their respective fields, and overall a pleasure to work with.
Before they left to the airport, Derk sat down with me to go over certain items from the training, as well as the current state of his recommendation to management to get surveillance the financial/transaction reports we need to better investigate potential loss/theft. After that, Derk visited our surveillance control room, and gave his recommendations as to how we could better streamline our operations to allow us to incorporate the techniques learned in the training.
This was a great experience for my team, as it reinforced some of our existing practices, but it has also given us new ideas on how to improve as we move forward."
– Joshua Fant, Surveillance Manager, Boot Hill Casino & Resort
Security & Surveillance Videos – Your Questions Answered
How Raving Can Help
- Surveillance Skills Audit
- Internal Theft and Fraud
- Expert Witness
- Secret Shopper Bar/Cash Review
- Security and Surveillance Systems Technology Assessment
- Critical and Emergency Response Programs
- Risk Assessment
- Security and Surveillance Agent Training
- Proactive Operations
- Proactive Surveillance Department Program
- Audits and Close Watches
- Investigation Techniques
- Fundamentals of Successful Operation (The ABCs of Crime Detection)
We're here to help you succeed!
No high pressure sales or arm twisting — let's just start the conversation.
