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Articles
Solutions Articles
Brett L. Magnan
Are You Failing at Hotel Check-In and Check-Out?
Jerry Epstein
The How, Why & Why Not to Profitable Gamified Marketing
Dan Stromer
Anatomy of a Decision
Steve Browne
Integrating Your Loyalty Club and Player Development Function
Kell Houston
Is Your Approach to Live Entertainment All It Can Be?
Tami Jones
A Study in Data Hygiene
Deb Hilgeman, Ph.D.
Still Want to Get Engaged?
Mark Astone
What’s Missing from My Marketing Budget?
Savantis Solutions
Improving Guest Profitability and Experience Through Kiosks
Tyler Moore
Employer-Sponsored Biometric Screening
Daniel Wood
Effective Time Management and Accountability for Player Development
Lynette O’Connell
CMS, CRM, BI, Data Warehouse …
Jim Nulph
How Click-to-Brick Technology Will Drive Revenue
Tom Osiecki
Top Six 2019 Guest Experience Trends
Brett L. Magnan
Why Does the Shower Leak and There Aren’t Enough Outlets?
Janet Hawk
Janet’s Ten Host Rules
Paula Allen
Giving Your Tribal Members What They Need to Succeed
Kevin Huddleston
Understanding Key Financial Statements – Part II
Mark Astone
Five Ways to Move the Needle
Lynette O’Connell
Building a Marketing Testing Program
Justin Shank
Forget Polished Graphics for Social Media Marketing
Nicole Barker
Die Tiers, Die: The Sequel
Savantis Solutions
Customer Journey Management
Janet Hawk
Client Spotlight: Kickapoo Lucky Eagle Casino Hotel
Tami Jones
How to Avoid Racking Up Thousands of Additional Dollars in 2019
Mark Astone
Are You Getting Enough Juice from Your Digital Advertising
Raving
Tribal Spirit of Giving Program 2018
Kevin Huddleston
Gaining a Deeper Insight Into Casino Performance
Jennifer Boss
Fraud Reduction in Non-Gaming
Jerry Epstein
Fearless Industry Predictions for 2019
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