Raving Partner — Security, Surveillance & Fraud Investigations
COO — DJ Boss Associates
Jen has 15+ years in the gaming and hospitality industry, beginning her career as a Surveillance Agent and holding positions such as Security Training Manager, Risk Manager and Corporate Fraud Investigator & Analyst with Casino Aztar, Tropicana Entertainment, Downtown Grand, and Caesars Entertainment.
Under Jen’s leadership and training, the security, surveillance and management teams trained by Jen were able to develop and install initiatives that dramatically reduced property losses. As Risk Manager, Jen was instrumental in creating policies and procedures that resulted in significant company savings in workman’s compensation and liability insurance.
As a Fraud Investigator & Analyst, Jen is able to identify fraudulent behavior through data analytics, identify behaviors, investigate, interrogate, translate and deliver proper written reports following all legal guidelines to authorities. She has worked as corporate liaison with federal and state law enforcement as well as regulatory agencies.
She co-authored the IACSP white paper “Video Review, Investigation and Retention in Gaming Environments” and is on the Board of Directors for IACSP. Jen conducts webinars and onsite training in security, surveillance, and fraud. She has also served as expert witness in the field of security and surveillance.