For over 40 years, I have worked either in a casino, or with a casino, to deliver a proper gaming experience to players from all over the world. I have worked in northern Nevada, where I cut my teeth as a break-in lumpy, to just about every other state in the Union, from every province in Canada to both western and eastern Europe, and all the way out to Singapore and the Pacific Rim.
I have sweated in the trenches, mopped and polished hardwood floors, pan and broomed carpets, cleaned up spilled drinks and vomit. I have pitched cards to vacationers from California, called dice for businessmen from Detroit, and written markers for “big shots” from New York and San Francisco.
I have made schedules, hired dealers, fired deserving miscreants, and mentored stars where I could. I have often talked too much and listened too little. I have led, followed, and gotten out of the way (when it seemed to be the best thing to do). I have asked for permission and begged for forgiveness … Read the full article at TG&H Magazine
