Hospitality

Lemon

What Unique Food Experience Sets You Apart from the Local Competition?

By Toby O'Brien / Comments Off on What Unique Food Experience Sets You Apart from the Local Competition?

Big, bigger, biggest … the POWER of food! For years, my casino marketing consulting experiences frequently wandered into the realm of food. I’ve championed leveraging food as a guest magnet; a way to bring new customers to properties, to drive incremental visits, to delight players. Native American fry bread handcrafted live on the gaming floor;…

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Restaurant

Lose Your Shirt, Not Your Shorts, in Food & Beverage

By Brett L. Magnan / Comments Off on Lose Your Shirt, Not Your Shorts, in Food & Beverage

Navigating the truths of a profitable operation Too often I hear stories from casino operators who lament that their food & beverage operation never makes any money, and why should they continue to fund a losing venture? But without a holistic view of your entire operation, making a singular decision may be dangerous. The days…

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Non-gaming Amenities Restaurant

Are Non-Gaming Amenities the Next Step for Retaining and Growing Your Customer Base?

By John Stewart / Comments Off on Are Non-Gaming Amenities the Next Step for Retaining and Growing Your Customer Base?

What amenities (if any) drive gaming revenue? Just because gaming revenues are falling in Vegas and non-gaming revenues are going up, does this mean that adding in non-gaming amenities will work across different markets? And do you need to add in non-gaming amenities to capture future gamers? Are there amenities that will drive players? Recently,…

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