Project Development
Put curb appeal and upkeep in this spring’s budget “Successful investing is anticipating the anticipations of others.” – John Maynard Keynes As winter turns to spring, many of us feel a sense of renewal and excitement at the idea of new beginnings and the prospect of new opportunities. We throw open the windows, deep clean…
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Creating a memorable guest experience We’ve all had that experience where our nose picks up a familiar scent and we’re instantly flooded with emotions and memories that take us back to that exact moment in time. Just from the simple smell of something from our past, we are immediately transported there – an ex-girlfriend’s perfume,…
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Key questions that can save you millions A friend of mine, Jodi, remodeled her bathroom after a leak caused major damage. Wanting to save money, she bought fixtures and cabinets from one of the big-box stores, tile and flooring from another. She hired a bunch of “guys” to install the tile, plumbing, and cabinets. She…
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A new look at capital reinvestment As casino operators, our main goal is to maintain our current patron base while attracting new customers to our casino resort. In order to attract new guests, you must offer clean, comfortable accommodations in conjunction with an engaged and knowledgeable team member. Obvious, right? Yet as an industry, while…
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Focus on the Actual Experience John Stewart Have you ever had an amazing experience, but couldn’t quite put your finger on what it was that made it so special? You may remember the obvious things, like an exceptional meal, superior service or beautiful scenery, but what was it that made this experience stand out among…
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Why innovation and strategy need to be more than a philosophy Recently I moved to Reno to assume the duties as CEO of Raving Consulting. As a kid, I remember visiting Reno with my family during the summer. It was a perfect distance from Southern California with a variety of activities to satisfy everyone. My…
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You know when you’re in an outdated hotel room when: You have to reach behind the bed stand and unplug the clock radio to plug in your phone. The bathtub is either too high or awkward to get into, or it is too small to have a good soak. There’s a bedspread. Next to the…
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How your property can capitalize on anticipation The importance and influence of design is becoming more and more mainstream. You can design your dream closet, your Paleo-friendly meal kit, your own personalized Nike shoe, and there is even a whole philosophy about designing your perfect life and career. So what if I told you that…
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A girls’ night out, couples weekend getaways, and just for the fun of it In a recent article by fellow Raving Partner, Deana Scott, she asked why casinos are concentrating so much on Millennials, instead of the target market of the 45-60 year old female who has discretionary income. She had several spot-on ideas to…
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How to manage your remodel (and not lose excess money) … While you’re open for business Whether you’re planning a carpet replacement or something considerably larger, there are several steps you can take to ensure that the impact on revenue during this time is minimized and your opportunities to build excitement are maximized. We’ve worked…
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