In this interactive roundtable, we cover the building blocks for turning your guest service program into so much more! When you add accountability, culture, reward, recognition and team member empowerment, the results go way beyond smiles and “hellos.”
Janet Hawk – Raving’s VP of Player Development and Guest Experience and Melissa Jones, Team Member Development Manager at Comanche Nation Casino lead this 60-minute think tank on how to leverage new potential from your guest service program.
Whether you have a guest service program now or looking to start one, listen for fresh ideas to turn guest service performance into a measurement stick for team member morale, career growth and more!
