Gaming Operations

Northern Quest Resort & Casino and Kalispel Casino Operational Executive Team Share their Post-Opening Results

By Christine Faria / May 18, 2020 / Comments Off on Northern Quest Resort & Casino and Kalispel Casino Operational Executive Team Share their Post-Opening Results

with Tribal Gaming & Hospitality Magazine through an Interactive Roundtable Reno, NV – Over 130 attendees representing commercial and Tribal casinos throughout the US, Canada, Europe and even Mexico gathered yesterday, May 14, 2020 for an interactive roundtable. The Kalispel Tribe opened both of their casinos on May 5 and in the spirit of collaboration…

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What It Means to Be the “First” Tribal Casino to Open After Closures

By Christine Faria / May 7, 2020 / Comments Off on What It Means to Be the “First” Tribal Casino to Open After Closures

Q&A with Laura Stensgar, Coeur d’Alene Casino, Chief Executive Officer You’ve got to believe that everyone had their eyes on Coeur d’Alene Casino this past week. The casino had a soft opening on Monday, April 27 and a grand re-opening on May 1. Located in Northern Idaho, they have a 300-room hotel and their gaming…

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Take a Look At Your Slot Floor and How Quickly Contamination Can Occur

By Christine Faria / May 7, 2020 / Comments Off on Take a Look At Your Slot Floor and How Quickly Contamination Can Occur

Understanding reopening strategies using simulations of the slot floor Jason D. Fiege, Ph.D. CEO, nQube Data Science Inc. Forward by Christine Faria, Executive Editor, Tribal Gaming & Hospitality Magazine On April 29, I viewed a webinar held by CDC Gaming Seminars “Managing Your Property Reopening – The New Reality of the Slot Floor.” What I…

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The When, How and What of Reopening

By Mark Astone / April 23, 2020 / Comments Off on The When, How and What of Reopening

What we’ve learned from our industry and guests How is your reopening plan coming together? If you are finding it a challenge on many levels, you’re not alone. Many casino executives and marketing teams feel that they are being thrust into the position of making decisions regarding infectious disease, health and safety. Some would say…

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leadership and strategy

Three Lessons Learned

By Dan Stromer / April 23, 2020 / Comments Off on Three Lessons Learned

How we can all unite under a common cause Over our lifetime, we have experienced many occasions that have had a profound impact on life going forward. It sometimes takes a major event to see more clearly the things we can accomplish together as opposed to against one another. The ability to find a rallying…

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Dumb Policies that Cause Obstacles and Ones that Protect Us

By Jennifer Boss / July 19, 2019 / Comments Off on Dumb Policies that Cause Obstacles and Ones that Protect Us

As surveillance watched the dealer, they noted he was incredibly sloppy. He didn’t spread the cards properly making them unreadable, his payouts were unclear, and their view of the chips was blocked by his hands, and he knocked the player’s chips over frequently and had to restack them repeatedly. All in all, he looked like…

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Slot Machine Management: What We’re Missing in Our Metrics

By Michael Minniear / July 12, 2019 / Comments Off on Slot Machine Management: What We’re Missing in Our Metrics

Introducing Michael Minniear, Raving Partner, Data Analytics As the industry (and Raving’s gaming and hospitality clients) relies more and more on data-based decision-making, we’ve been on the search to add to our data analytics team. We’re thrilled to say that Michael Minniear has joined us as a Raving Partner. You’d think talking to this super-smart…

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Slot and Marketing Departments working together at a casino

Creating a Power Relationship Between Marketing and Slots

By Deana Scott / July 3, 2019 / Comments Off on Creating a Power Relationship Between Marketing and Slots

How Creating this Power Team Can Maximize Return and Minimize Over-Investment Slots are our primary product and how casinos make most of their money. However, we tend to treat our players as one-dimensional. What that means is that in most of our marketing, the slot products are not differentiated. Think of the amazing opportunities that…

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Sports Betting Sports-themed casino promotions are a win

Sports-Themed Casino Promotions: The Memes Don’t Lie

By Jerry Epstein / May 31, 2019 / Comments Off on Sports-Themed Casino Promotions: The Memes Don’t Lie

The results are in and, thanks to the legalized sports betting craze, sports-themed casino promotions have proven their weight in gold One year has passed since the Supreme Court legalized sports betting, and it’s been a whirlwind in our industry with no signs of slowing down. Just recently, we saw Indiana become the next state…

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Sports Betting for casinos - watching football at home

Ways to Incorporate “Sports Betting” into Your Gaming Strategy

By Deana Scott / April 22, 2019 / Comments Off on Ways to Incorporate “Sports Betting” into Your Gaming Strategy

Prior to in-home mega screen televisions and sports packages on steroids, going to your local casino or bar to watch a sporting event was “a thing.” In fact, thirty years ago this February, I met my husband Brady at a Super Bowl Party. And although I am a casual fan, I do enjoy the atmosphere…

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