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Dumb Policies that Cause Obstacles and Ones that Protect Us

By Jennifer Boss / July 19, 2019 / Comments Off on Dumb Policies that Cause Obstacles and Ones that Protect Us

As surveillance watched the dealer, they noted he was incredibly sloppy. He didn’t spread the cards properly making them unreadable, his payouts were unclear, and their view of the chips was blocked by his hands, and he knocked the player’s chips over frequently and had to restack them repeatedly. All in all, he looked like…

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Slot Machine Management: What We’re Missing in Our Metrics

By Michael Minniear / July 12, 2019 / Comments Off on Slot Machine Management: What We’re Missing in Our Metrics

Introducing Michael Minniear, Raving Partner, Data Analytics As the industry (and Raving’s gaming and hospitality clients) relies more and more on data-based decision-making, we’ve been on the search to add to our data analytics team. We’re thrilled to say that Michael Minniear has joined us as a Raving Partner. You’d think talking to this super-smart…

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Slot and Marketing Departments working together at a casino

Creating a Power Relationship Between Marketing and Slots

By Deana Scott / July 3, 2019 / Comments Off on Creating a Power Relationship Between Marketing and Slots

How Creating this Power Team Can Maximize Return and Minimize Over-Investment Slots are our primary product and how casinos make most of their money. However, we tend to treat our players as one-dimensional. What that means is that in most of our marketing, the slot products are not differentiated. Think of the amazing opportunities that…

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Sports Betting Sports-themed casino promotions are a win

Sports-Themed Casino Promotions: The Memes Don’t Lie

By Jerry Epstein / May 31, 2019 / Comments Off on Sports-Themed Casino Promotions: The Memes Don’t Lie

The results are in and, thanks to the legalized sports betting craze, sports-themed casino promotions have proven their weight in gold One year has passed since the Supreme Court legalized sports betting, and it’s been a whirlwind in our industry with no signs of slowing down. Just recently, we saw Indiana become the next state…

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Sports Betting for casinos - watching football at home

Ways to Incorporate “Sports Betting” into Your Gaming Strategy

By Deana Scott / April 22, 2019 / Comments Off on Ways to Incorporate “Sports Betting” into Your Gaming Strategy

Prior to in-home mega screen televisions and sports packages on steroids, going to your local casino or bar to watch a sporting event was “a thing.” In fact, thirty years ago this February, I met my husband Brady at a Super Bowl Party. And although I am a casual fan, I do enjoy the atmosphere…

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Playport Gaming Systems - Screen View

How Click-to-Brick Technology Will Drive Revenue

By Jim Nulph / March 26, 2019 / Comments Off on How Click-to-Brick Technology Will Drive Revenue

Introducing Class II Digital Game Wagering As the gaming industry matures and experiences market saturation, Tribal operators are constantly on the lookout to diversify and expand opportunities to increase revenue. Class II gaming provides that option, but, wait for it, we’re not talking about adding additional games to the floor. We’re talking about digital game…

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How to be More Proactive and Less Reactive: Lessons from a 5th Grader

By ravingadmin18 / February 27, 2019 / Comments Off on How to be More Proactive and Less Reactive: Lessons from a 5th Grader

By Doug Parker, Raving Partner and Back of House Systems Lead Auditor, Finley & Cook I am a proud parent of a 5th grader. This year in school, she and her classmates have a Social Studies teacher that kind of has that “old school” mentality about education. She is the kind of teacher that wants…

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You Picked Them – Top Five Articles from 2018

By Christine Faria / December 31, 2018 / Comments Off on You Picked Them – Top Five Articles from 2018

We can’t lie (well, we could, but we’re not in this case). The articles below are our most read articles from our weekly industry report during the last 12 months. Our independent judges (uh … that would be Gency), ran the numbers. Who knew that so many people were interested in tax day? Over a…

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Highlights from the 2018 Table Games Conference

By Raving / November 15, 2018 / 0 Comments

What are gaming executives doing to stop the erosion of table games? How will they address the holes that leak away valuable table game profits? These questions were put to the test at Casino Journal’s annual Cutting Edge Table Games Conference, November 5 – 7, 2018. Over 300 attendees, exhibitors and speakers from the gaming industry…

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Table Games Guest Service

Guest Service at the Rail

By Steve Browne / November 2, 2018 / Comments Off on Guest Service at the Rail

Strategies around player types As this week kicks off the annual Table Games Conference, we’re focusing today’s report on the “art of dealing to the rail,” as well as sharing several table games articles from our operations team. Table games and the PIT provide a unique opportunity to interact with players … new players, regular…

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