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Highlights from the 2018 Table Games Conference

By Gency Warren / November 15, 2018 / 0 Comments

What are gaming executives doing to stop the erosion of table games? How will they address the holes that leak away valuable table game profits? These questions were put to the test at Casino Journal’s annual Cutting Edge Table Games Conference, November 5 – 7, 2018. Over 300 attendees, exhibitors and speakers from the gaming industry…

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Table Games Guest Service

Guest Service at the Rail

By Steve Browne / November 2, 2018 / Comments Off on Guest Service at the Rail

Strategies around player types As this week kicks off the annual Table Games Conference, we’re focusing today’s report on the “art of dealing to the rail,” as well as sharing several table games articles from our operations team. Table games and the PIT provide a unique opportunity to interact with players … new players, regular…

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Hold Percentage Is Just a Number, Right?

By Kevin Parker / October 5, 2018 / Comments Off on Hold Percentage Is Just a Number, Right?

After visiting numerous table games operations in rural locations across the country, I have noticed a disturbing trend regarding the ever-tightening odds related to the table games offerings. These properties, having little to no local competition, are offering similar sets of odds as many of the Las Vegas Strip operations. After observing this trend over…

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Table Games Chips

Is Your Table Games Mix in Need of a Rehab? – Part II of II

By Kevin Parker / October 1, 2018 / Comments Off on Is Your Table Games Mix in Need of a Rehab? – Part II of II

Regulatory requirements for new game installation In Part I of this article, I covered why we would consider adding a new game to our table games pits, as well as the nuts and bolts areas, like determining game costs, selecting the appropriate theoretical hold, as well as understanding equipment requirements and creating a strategic marketing…

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Sports Betting Room

The Supreme Court Just Essentially Legalized Sports Gambling in the United States …

By Jerry Epstein / July 1, 2018 / Comments Off on The Supreme Court Just Essentially Legalized Sports Gambling in the United States …

Now’s the time to position yourself as a leader in sports engagement On Monday, May 14th, the Supreme Court struck down a 1992 federal law that effectively banned commercial sports betting in most states, opening the door to legalizing the estimated $150 billion in illegal wagers on professional and amateur sports that Americans make every…

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Kevin Parker presenting at Raving NEXT

Is Your Table Games Mix in Need of a Rehab? – Part I of II

By Kevin Parker / July 1, 2018 / Comments Off on Is Your Table Games Mix in Need of a Rehab? – Part I of II

Adding a new table game to your pit During my days as an operator, conferences with expos gave me the chance to network with others in similar job roles and to also see what else was out there beyond the walls of my own casino. To be honest, some of the tribal facilities I was…

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Kevin Huddleston Raving NEXT

Increasing High-Level Performance Company-Wide

By Kevin Huddleston / July 1, 2018 / Comments Off on Increasing High-Level Performance Company-Wide

When do you know if you’re only attaining minimum standards? I’m sure most of you have heard it said that sometimes you have to tear something down in order to build it up. It seems harsh and a little counterintuitive. It’s a concept used in athletic and military training. The idea is that to make…

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Table Games

Are Your Table Games Under-performing

By Kevin Parker / June 11, 2018 / Comments Off on Are Your Table Games Under-performing

Let’s take a look at yield management Are you managing your table games to produce the best possible revenue results? As a break-in dealer in 1995, I recall the supervisors on my shift believing the best way to manage their table games was to kick the dealers in the ankles to keep the game pace…

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Table Games

Raving’s Table Games Audit and Review

By Gency Warren / May 15, 2018 / 0 Comments

We know you’re losing money in the pit … let’s fix it. We’ve all heard it, “table games are coming back!” Yet, reinvestment has been slow – if not reluctant in most jurisdictions – as most casinos are still LOSING money in the pit. And that resurgence? Not exactly as hoped for. If there’s such…

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Casino Communications 101

By Andrea McCurry / January 1, 2018 / Comments Off on Casino Communications 101

“Knowledge isn’t power until it is applied.” – Dale Carnegie Last month, my family and I attempted to attend a Golden Knights hockey game at the T-Mobile Arena in Las Vegas, NV. When we arrived at the front of the line to present our tickets, we emptied our pockets, allowed our bags to be searched,…

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