Leadership and Human Resources
By Doug Parker, Raving Partner and Back of House Systems Lead Auditor, Finley & Cook I am a proud parent of a 5th grader. This year in school, she and her classmates have a Social Studies teacher that kind of has that “old school” mentality about education. She is the kind of teacher that wants…
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We scored big time. Several years ago, we had the privilege of first meeting and working with one of the most talented gaming executives in the industry. At the time, Dan Stromer was the long-time GM of Meskwaki Bingo Casino Hotel in Iowa. Besides being a successful operator and damn smart, we noticed something else.…
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Tyler Moore, Raving Partner, Benefits Management works passionately at managing benefits for Tribal casinos. He’s also passionate about team roping. Yes, it’s a family affair; he ropes with his wife and son! He stopped by the Raving’s home office to say “hi” while he competing at the Reno-Sparks Livestock Event Center for the American Cowboys…
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Raving’s Tribal Leadership and HR team spoke last week at the annual NNAHRA Conference, September 24 – 26, 2018 held at the Arizona Grand Resort and Spa, Phoenix, AZ. Rachele Lyon, MBA, THRP, Raving Partner and HR Director, Coquille Indian Tribe; Deana Scott, Raving CEO; Stephanie Somanchi, MBA, Ph.D., Raving Partner; and Paula Allen, Raving Partner and…
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How implementing an employer-sponsored wellness program is worth the gamble It is no secret that a healthy population leads to lower healthcare costs. With higher prevalence of diabetes, heart disease and substance abuse within Native populations, it is also no secret that Tribal employers are struggling with how to improve health within their benefit-covered members.…
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Why not create a policy to help company morale? Having spent my career working for Tribes, I have always appreciated the focus on future generations and the generosity towards community and family. This focus is the foundation for many innovative workplace policies that I believe lead businesses to workplace balance. Years ago, I remember being…
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Why everything starts at the “top” for a culture of incredible service When I talk with executive leadership teams about what it is they are looking to accomplish with a guest service program, I’m usually told the same answer, “We want our frontline team members to create loyalty with our guests.” It has been my…
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What are you doing to solve it? One of the new questions that we added in Raving’s 2nd Annual Indian Gaming National Marketing Survey was to determine what the biggest challenges are that casinos will be facing in 2018. As you can see from the chart below with survey data, staffing challenges are a clear…
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The nuances of a self-funded health plan In Raving’s service expansion over the past 18 months, and as part of our new leadership, Raving now provides gaming organizations the capability to look at all areas of their operations for overall efficiencies. As a Native-owned company, it is especially important that we look at one of…
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Why everything starts at the “top” for a culture of incredible service When I talk with executive leadership teams about what it is they are looking to accomplish with a guest service program, I’m usually told the same answer, “We want our frontline staff to create loyalty with our guests.” It has been my experience…
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