Leadership and Human Resources

There’s Never a “Good Time” to Develop a Leadership Program

By Paula Allen / Comments Off on There’s Never a “Good Time” to Develop a Leadership Program
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Witness Intentional Leadership

By Raving / Comments Off on Witness Intentional Leadership

Pivots in Strategy for an Innovative Tribal Organization For this week’s Raving On Air, we checked in with Joseph Nayquonabe, CEO, Mille Lacs Corporate Ventures. Joe shares how this time has been an opportunity for him and his team to reevaluate their organization as a whole and to make some pivotal changes in their approach…

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The When, How and What of Reopening

By Mark Astone / Comments Off on The When, How and What of Reopening

What we’ve learned from our industry and guests How is your reopening plan coming together? If you are finding it a challenge on many levels, you’re not alone. Many casino executives and marketing teams feel that they are being thrust into the position of making decisions regarding infectious disease, health and safety. Some would say…

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leadership and strategy

Three Lessons Learned

By Dan Stromer / Comments Off on Three Lessons Learned

How we can all unite under a common cause Over our lifetime, we have experienced many occasions that have had a profound impact on life going forward. It sometimes takes a major event to see more clearly the things we can accomplish together as opposed to against one another. The ability to find a rallying…

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finish marketing projects on back burner

You Now Have the Opportunity to Be Bold and Hit RESET

By Steve Dahle / Comments Off on You Now Have the Opportunity to Be Bold and Hit RESET

Move those back burner marketing projects forward With most US casino operations having been closed for three or more weeks now, you’ve probably been through extensive org chart reviews, difficult furlough decisions, and multiple calls regarding expense and revenue re-forecasts and marketing plans. You’ve most likely drilled down as far as you can in those…

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crisis management plan

Five Tips to Create a PR Crisis Management Plan

By Tom Osiecki / Comments Off on Five Tips to Create a PR Crisis Management Plan

Avoid negative communication consequences when your casino reopens The entire casino industry shut down over three weeks ago. As operations were shutting down, marketing departments were challenged to coordinate with key management to get the word out with accuracy. Events over the past few weeks exposed a weakness in planning for casino marketing departments. The…

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meltdown to success - leadership

Meltdown to Success

By Stephanie Somanchi / Comments Off on Meltdown to Success

You can find the right solutions after you take the time to pause You’ve probably already heard that we are going to make this wild, unprecedented time a transformation. You’ve heard that now is the time to increase market share and to refine systems. Absolutely, that is the case. Absolutely, you can and will. However,…

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Keeping Your Team Members Close When They’re Away …

By Mark Astone / Comments Off on Keeping Your Team Members Close When They’re Away …

How to quickly set up cost effective communication channels As many of you have moved to limited hours or have closed, it’s important to keep the line of communication open with your team members. Constant communication will limit rumors, keep your team engaged, and possibly retain some of your workforce when it’s time to reopen.…

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Families First Coronavirus Response Act: Three Questions that Could Impact Your Tribal Casino

By Tyler Moore / Comments Off on Families First Coronavirus Response Act: Three Questions that Could Impact Your Tribal Casino

This article is meant to address three questions in relation to how the Families First Coronavirus Response Act (FFCRA) applies to Native American Tribes.  We will address these questions based on the guidance we have received but please know that clarification from the government may be forthcoming. Question 1:  Is the 500 employee threshold based…

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When Time Stands Still

By Dan Stromer / Comments Off on When Time Stands Still

Most of us remember exactly where we were and what we were doing at certain times in history. Think of 9-11, the John F. Kennedy Assassination, the mortgage crisis in 2008; very few are still around that remember Pearl Harbor. Whatever the event, it brings a sense of uncertainty of what is to follow. Such…

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