Leadership and Human Resources

responding Covid-19 in workplaces - guidelines for managers

Responding to COVID-19 in the Workplace

By Rachele Lyon / July 14, 2020 / Comments Off on Responding to COVID-19 in the Workplace

Support and Guidelines for Organizations – Updated July 2020 It isn’t a question of “if” but rather “when” we have a team member test positive for COVID-19. How do we handle the questions, anxiety, fears, etc., from team members still in the workplace? How do we maintain the privacy of the team member while ensuring…

Read More

The When, How and What of Reopening

By Mark Astone / April 23, 2020 / Comments Off on The When, How and What of Reopening

What we’ve learned from our industry and guests How is your reopening plan coming together? If you are finding it a challenge on many levels, you’re not alone. Many casino executives and marketing teams feel that they are being thrust into the position of making decisions regarding infectious disease, health and safety. Some would say…

Read More
leadership and strategy

Three Lessons Learned

By Dan Stromer / April 23, 2020 / Comments Off on Three Lessons Learned

How we can all unite under a common cause Over our lifetime, we have experienced many occasions that have had a profound impact on life going forward. It sometimes takes a major event to see more clearly the things we can accomplish together as opposed to against one another. The ability to find a rallying…

Read More
finish marketing projects on back burner

You Now Have the Opportunity to Be Bold and Hit RESET

By Steve Dahle / April 10, 2020 / Comments Off on You Now Have the Opportunity to Be Bold and Hit RESET

Move those back burner marketing projects forward With most US casino operations having been closed for three or more weeks now, you’ve probably been through extensive org chart reviews, difficult furlough decisions, and multiple calls regarding expense and revenue re-forecasts and marketing plans. You’ve most likely drilled down as far as you can in those…

Read More
crisis management plan

Five Tips to Create a PR Crisis Management Plan

By Tom Osiecki / April 10, 2020 / Comments Off on Five Tips to Create a PR Crisis Management Plan

Avoid negative communication consequences when your casino reopens The entire casino industry shut down over three weeks ago. As operations were shutting down, marketing departments were challenged to coordinate with key management to get the word out with accuracy. Events over the past few weeks exposed a weakness in planning for casino marketing departments. The…

Read More
meltdown to success - leadership

Meltdown to Success

By Stephanie Somanchi / April 5, 2020 / Comments Off on Meltdown to Success

You can find the right solutions after you take the time to pause You’ve probably already heard that we are going to make this wild, unprecedented time a transformation. You’ve heard that now is the time to increase market share and to refine systems. Absolutely, that is the case. Absolutely, you can and will. However,…

Read More

Keeping Your Team Members Close When They’re Away …

By Mark Astone / March 27, 2020 / Comments Off on Keeping Your Team Members Close When They’re Away …

How to quickly set up cost effective communication channels As many of you have moved to limited hours or have closed, it’s important to keep the line of communication open with your team members. Constant communication will limit rumors, keep your team engaged, and possibly retain some of your workforce when it’s time to reopen.…

Read More

Families First Coronavirus Response Act: Three Questions that Could Impact Your Tribal Casino

By Tyler Moore / March 23, 2020 / Comments Off on Families First Coronavirus Response Act: Three Questions that Could Impact Your Tribal Casino

This article is meant to address three questions in relation to how the Families First Coronavirus Response Act (FFCRA) applies to Native American Tribes.  We will address these questions based on the guidance we have received but please know that clarification from the government may be forthcoming. Question 1:  Is the 500 employee threshold based…

Read More

When Time Stands Still

By Dan Stromer / March 20, 2020 / Comments Off on When Time Stands Still

Most of us remember exactly where we were and what we were doing at certain times in history. Think of 9-11, the John F. Kennedy Assassination, the mortgage crisis in 2008; very few are still around that remember Pearl Harbor. Whatever the event, it brings a sense of uncertainty of what is to follow. Such…

Read More

Leadership During Disruption

By Deana Scott / March 18, 2020 / Comments Off on Leadership During Disruption

Dear Friends and Colleagues, Last week was certainly a strange one (and I’m sure not the last); the team here at Raving, like most of you, were in limbo, waiting for the postponement of NIGA; reworking travel plans and strategizing around alternatives to better serve our clients. Our annual Native Strong Comedy Slam and Jam…

Read More