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Leadership and Human Resources

Our Raving Partners Work Hard and Play Hard: Tyler Moore and his Quarter-horse

By Gency Warren / October 29, 2018 / 0 Comments

Tyler Moore, Raving Partner, Benefits Management works passionately at managing benefits for Tribal casinos. He’s also passionate about team roping. Yes, it’s a family affair; he ropes with his wife and son! He stopped by the Raving’s home office to say “hi” while he competing at the Reno-Sparks Livestock Event Center for the American Cowboys…

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Raving at NNAHRA on Developing Managers as Coaches in Native Organizations

By Gency Warren / October 3, 2018 / 0 Comments

Raving’s Tribal Leadership and HR team spoke last week at the annual NNAHRA Conference, September 24 – 26, 2018 held at the Arizona Grand Resort and Spa, Phoenix, AZ. Rachele Lyon, MBA, THRP, Raving Partner and HR Director, Coquille Indian Tribe; Deana Scott, Raving CEO; Stephanie Somanchi, MBA, Ph.D., Raving Partner; and Paula Allen, Raving Partner and…

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Wellness Health Care

Wellness and Your Team Members

By Tyler Moore / October 1, 2018 / Comments Off on Wellness and Your Team Members

How implementing an employer-sponsored wellness program is worth the gamble It is no secret that a healthy population leads to lower healthcare costs. With higher prevalence of diabetes, heart disease and substance abuse within Native populations, it is also no secret that Tribal employers are struggling with how to improve health within their benefit-covered members.…

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Deana Scott Benny Raving Mascot

New Workplace Culture Featuring Pets and Babies

By Deana Scott / October 1, 2018 / Comments Off on New Workplace Culture Featuring Pets and Babies

Why not create a policy to help company morale? Having spent my career working for Tribes, I have always appreciated the focus on future generations and the generosity towards community and family. This focus is the foundation for many innovative workplace policies that I believe lead businesses to workplace balance. Years ago, I remember being…

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Paula Allen and Deann Kamalani Presenting Raving NEXT

Eight Steps to Creating a Leadership Program – Part II of II

By Paula Allen / October 1, 2018 / Comments Off on Eight Steps to Creating a Leadership Program – Part II of II

Why everything starts at the “top” for a culture of incredible service When I talk with executive leadership teams about what it is they are looking to accomplish with a guest service program, I’m usually told the same answer, “We want our frontline team members to create loyalty with our guests.” It has been my…

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Staffing Challenges Tribal Casinos

Staffing Challenges: Our Industry’s Number One Problem

By Deb Hilgeman, Ph.D. / July 1, 2018 / Comments Off on Staffing Challenges: Our Industry’s Number One Problem

What are you doing to solve it? One of the new questions that we added in Raving’s 2nd Annual Indian Gaming National Marketing Survey was to determine what the biggest challenges are that casinos will be facing in 2018. As you can see from the chart below with survey data, staffing challenges are a clear…

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Health Plan Costs

Are You Maximizing Your Ability to Manage the Costs Associated with the Employer-Sponsored Health Plan?

By Tyler Moore / July 1, 2018 / Comments Off on Are You Maximizing Your Ability to Manage the Costs Associated with the Employer-Sponsored Health Plan?

The nuances of a self-funded health plan In Raving’s service expansion over the past 18 months, and as part of our new leadership, Raving now provides gaming organizations the capability to look at all areas of their operations for overall efficiencies. As a Native-owned company, it is especially important that we look at one of…

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Leadership

Eight Steps to Creating a Leadership Program – Part I of II

By Paula Allen / July 1, 2018 / Comments Off on Eight Steps to Creating a Leadership Program – Part I of II

Why everything starts at the “top” for a culture of incredible service When I talk with executive leadership teams about what it is they are looking to accomplish with a guest service program, I’m usually told the same answer, “We want our frontline staff to create loyalty with our guests.” It has been my experience…

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Disengaged Employees

How Non-engaged Employees Affect Your Bottom Line

By Deana Scott / January 1, 2018 / Comments Off on How Non-engaged Employees Affect Your Bottom Line

Are your non-engaged employees sabotaging your organization? My son graduated from college this year and recently landed his first “adult” job. It was amazing to watch him enter this next stage of his life. (And yes, paying the last tuition bill did provide a greater reason to rejoice!) I observed his anticipation of his first…

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Steve Browne

Onboarding the Lumpys

By Steve Browne / November 20, 2017 / Comments Off on Onboarding the Lumpys

How you onboard your “lumpys” will determine their value down the road Yup, you know who they are: those brand new, rookie employees, babes in wonderland … What we in the past in this gaming business used to call “lumpys.” Not only did we call them lumpys, or lumps, but we put them through the…

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