Leadership and Human Resources

From Las Vegas to Local’s Market: Mark Juliano Embraces the Opportunity

By Raving / December 23, 2020 / Comments Off on From Las Vegas to Local’s Market: Mark Juliano Embraces the Opportunity

Talk about a change of scenery. Today’s guest went from a major destination market and “livin’ the life in Las Vegas” to  embracing a new role in a local’s market in Washington! I know you’ll enjoy the spirit and enthusiasm of native Philly boy, Mark Juliano, Vice President of Player Development and Casino Marketing at…

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Applying a Methodical Approach to Tribal Member Development Programs

By Deana Scott / December 11, 2020 / Comments Off on Applying a Methodical Approach to Tribal Member Development Programs

Years ago, my son, a Tribal member, was let go after two days working for our Tribal casino. At the time, his father was the CEO of economic development for the Tribe. Talk about awkward. And consider the stress on the HR department, even though it was completely justified. For those of us that work…

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Interview with Pam Shaw, Congresswoman, Osage Nation Congress

By Raving / December 6, 2020 / Comments Off on Interview with Pam Shaw, Congresswoman, Osage Nation Congress

When I think of women in leadership roles, I think of Pam Shaw. Pam was one of the first Native, female CEOs in the gaming industry. When I think of women who inspire and encourage others, both male and female, yet again, I think of Pam Shaw, who is the Chairwoman & Co-Founder of the…

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Interview with Rodney Ferguson, Potawatomi Hotel & Casino

By Raving / November 27, 2020 / Comments Off on Interview with Rodney Ferguson, Potawatomi Hotel & Casino

What’s it like running an organization that is the largest tourist destination in the state with over six million visitors per year? And how do you do that in a city, Milwaukee, that has been a COVID hot spot? Today I chat with Rodney Ferguson, who has served as CEO and General Manager of Potawatomi…

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Libby Francisco on leading through pandemic

Interview with Libby Francisco, Desert Diamond Casinos and Entertainment

By Raving / November 6, 2020 / Comments Off on Interview with Libby Francisco, Desert Diamond Casinos and Entertainment

“Who would have guessed? Who would have known?” shared Libby Francisco, COO at Desert Diamond Casinos and Entertainment. In this interview, we chat quite extensively about the challenges of communicating, effectively and consistently, throughout a large enterprise of 2,600 team members. See, Libby oversees four properties, three properties in Southern Arizona and one in the…

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Interview with Chris Archunde, Port Madison Enterprises

By Raving / October 23, 2020 / Comments Off on Interview with Chris Archunde, Port Madison Enterprises

In today’s interview, Director of Marketing at Port Madison Enterprises, Chris Archunde, discusses how her experience opening a casino in Puerto Rico during the height of the recession back in 2009 most definitely helped her business approach during the last several months. What she tells us echoes that of so many seasoned gaming professionals I’ve interviewed…

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Raving On Air Interview with Chairman Butler, Foxwoods

Interview with Chairman Butler, Foxwoods

By Raving / October 9, 2020 / Comments Off on Interview with Chairman Butler, Foxwoods

In today’s interview, I am delighted to speak with Rodney A. Butler, Chairman of the Mashantucket Pequot Tribal Nation, who is at the helm of one of the most recognized Tribal casino brands, Foxwoods Resort Casino. In this candid interview, Chairman Butler said that his leadership strategy during this challenging time has been to keep…

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Education Budgets during Pandemic - Interview with Patrick Horning of University of Phoenix

Do You Reskill, Upskill or Cut Your Education Budget During a Pandemic?

By Patrick Horning / September 12, 2020 / Comments Off on Do You Reskill, Upskill or Cut Your Education Budget During a Pandemic?

Right before the industry shutdown this past spring, our issue of Tribal Gaming & Hospitality Magazine focused on the “labor crisis.” This included articles (see list below) on what casinos needed to do to attract and retain employees in highly competitive markets as well as the imperative to focus on education for our team members.…

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Understanding What Your Team Needs to Succeed

By Raving / August 31, 2020 / Comments Off on Understanding What Your Team Needs to Succeed

During the last several months, I’ve had the opportunity to speak with industry leaders and experts. And if there is one common thread, it’s that the best leaders all have a keen understanding of what their team needs to succeed from years of learning every discipline of their operations. Case in point, Kathy George, CEO,…

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Tribal Health Plans, COVID and CARES ACT

By Tyler Moore / August 17, 2020 / Comments Off on Tribal Health Plans, COVID and CARES ACT

Many casinos and Tribal organizations are doing huge volumes of COVID testing. They’re now facing the tremendous cost of COVID treatment. Then there’s understanding the CARES Act. As we enter the health plan renewal season for calendar year plans, there are some additional impacts of COVID that many had not thought about. Today, I’ve interviewed…

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