Focus on Guest Service

By Stephanie Somanchi / June 4, 2020 / Comments Off on Focus on Guest Service

How to address fear, tension, resistance and fatigue Ready or not, here we go! We are coming out of our burrows and blinking in the light of this new world. Reopening is happening and we are entering our new normal. Businesses are taking great pains to make their spaces safe, but we need to think…

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Compassion and Leadership During Unrest

By Brady Scott / June 1, 2020 /

As a group, we decided to forgo our typical Monday Industry Report and let you know we too are grappling with many emotions as we start this new week. I woke up unrested this morning, to a country in struggle: a country seeking leadership, seeking reassurance, seeking peace. I grappled with my feelings, not only…

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memorial day 2020

What Does Memorial Day Mean this Year?

By Christine Faria / May 21, 2020 / Comments Off on What Does Memorial Day Mean this Year?

During the last (almost) two decades, I’ve had the privilege to talk about the traditions of Memorial Day and the importance of taking a moment to remember the men and women of our Armed Forces who died in the pursuit of freedom and peace. Please join me this weekend, and especially this Monday, when I…

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Raving Summer Cookout Cookbook

By Christine Faria / May 11, 2020 /

Raving and Friends Summer Recipes and Their Stories for Impressing Friends, Family and Neighbors You may just be as bored with cooking as we are these days! So we asked fellow Ravers and friends to send us their favorite summer recipes that are a “must have” during summer barbecues. Most of these recipes were handed…

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You Inspire Us: What Casinos and Organizations are Doing to Help Their Communities

By Raving / April 22, 2020 /

Through the challenge of closing their doors last week, casinos across the country stepped up to provide critical food donations to local communities. Here are a few stories from Raving clients and friends about casinos that donated perishable food and who it will benefit. View a full list on CDC Gaming Reports. NB3 Foundation COVID-19…

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new mindset reload

How to Feel Necessary and of Value When You’re Not Driving Revenue

By Christine Faria / April 16, 2020 / Comments Off on How to Feel Necessary and of Value When You’re Not Driving Revenue

My husband showed me this piece of paper from his construction company that says he’s “necessary” just in case he gets pulled over for being on a job site or out and about. We kinda fake-laughed about it. Well, that’s strange. Nope, I don’t have such a paper. As a writer and marketer, it’s hard…

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Something to Celebrate: A Baby Raver is Born!

By Christine Faria / April 16, 2020 /

Steve Browne will never be the same again. You see, his heart is all tied up in this new little bundle, shown holding his first grandchild, Amelia May Hamilton born on April 4, 2020 to his daughter Katie May Browne Hamilton and her husband Brian Hamilton. Many of you in the industry may remember meeting…

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meltdown to success - leadership

Meltdown to Success

By Stephanie Somanchi / April 5, 2020 / Comments Off on Meltdown to Success

You can find the right solutions after you take the time to pause You’ve probably already heard that we are going to make this wild, unprecedented time a transformation. You’ve heard that now is the time to increase market share and to refine systems. Absolutely, that is the case. Absolutely, you can and will. However,…

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Native Youth Still Win this Year

By Gency Warren / March 26, 2020 /

Tonight would have been the sixth annual Native Strong Comedy Slam & Jam. Right about the time I’m writing this, I would be running over to the Hard Rock Hotel San Diego to setup registration, signage, table numbers, meet with the comedians and talent, and prepare for the kickoff of a live online auction of…

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Sewing Face Masks for Our Local Hospital

By Raving / March 25, 2020 /

Raving’s very own Becky Conrad (retired and loving it) is busy making face masks for our local hospital Renown here in Reno, along with some friends and neighbors (all working from their separate homes). They are using a pattern on Facebook from the Phoebe Putney Health System. The design is made to fit over the…

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