Posts Tagged ‘video’
Your Five-Step Service Walkabout
It’s that time of the year again – the moment to swap those loafers for sneakers or opt for snazzy running shoes, or whatever suits your style. Step out of that office chair and onto the floor. You’re embarking on a journey of observation, immersing yourself in the frontline operations to witness firsthand how your…
Read MoreRaving Roundtable: It’s the Process Not Your People – Team Optimization Workshop
Raving’s Business Optimization team, Jeff Gray and Mason Gray offer tools to overcome common workplace pitfalls by breaking down complex processes into bite-sized steps for the whole team. Before the webinar, attendees were asked to share a workplace challenge they are experiencing today. Over 40 challenge areas were submitted (illustrated below) with over 30% of…
Read MoreSolution Spotlight: Casino Host & Player Development Training
When it comes to player revenue, properties want to see double-digit returns yesterday. Are your Hosts ready to answer the call? Steve Browne, Senior Raving Partner, invites you to explore Host & PD Sales Training courses. These programs are based on the math behind player development. Casino hosts will learn not only the numbers, but…
Read MoreAre Your Casino Promotions Moving the Needle? Three Tips to Measure Success
How do you prove that promotion worked? Questions to ask before you launch your next campaign. Think of “ROI” as an “if we do this … we should expect this” scenario. Campaigns and promotions fall into this category. If I launch a $100,000 major promotion with a definite start and stop date, I should expect…
Read MoreReliable, Actionable Data with Results
Raving’s Data Analytics team understands casinos. with 40+ combined years on the floor, we understand the gaming customer and how to evaluate, track, and measure your marketing strategy to increase the bottom line.
Read MoreCan You Breakup with Free Play?
How do we manage player expectations (and entitlement) to free play? The answer is not simply, “more free play.” Raving’s Data Analytics team answers this high-profile question, factoring in key areas of consideration to right-size reinvestment.
Read MoreEvaluate Your Loyalty Club with Analytics
Our loyalty clubs are one of the largest, and most costly, marketing arms of casinos. Are we evaluating their performance accurately and timely enough? Raving’s Data Analytics team weighs in.
Read MoreRaving Roundtable: Connecting Marketing and Tribal Council – How to Present Contracts and Budgets
As a casino leader or marketer navigating multi-million-dollar contracts and budgets, tune in to this webinar to know what to present when you’re asking for approval on your plan or new software. During this interactive session led by Raving Partner Chris Archunde – who has successfully navigated the intersection of marketing, finance, and tribal governance…
Read MoreRaving On Air: Chris Archunde Returns to Raving!
Raving CEO Deana Scott welcomes Chris Archunde, Raving Partner — Strategic Operations & Marketing Performance. Chris is ready to develop confidence in marketing teams and provide outside perspective to grow your competitive marketing strategy.
Read MoreIt’s Time to Present Your Plan to C-Suite or Tribal Council
Chris Archunde, Raving Partner — Strategic Operations & Marketing Performance, gives us the “simple pimple” plan to prepare your presentation to stakeholders and Tribal council. Unlocking Success: The Golden Rule for Presenting Your Plan So, you’re on the agenda, what now? Well, here’s our #1 tip to present your marketing plan, budget or proposal: Preparation,…
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