Gaming Operations
After visiting numerous table games operations in rural locations across the country, I have noticed a disturbing trend regarding the ever-tightening odds related to the table games offerings. These properties, having little to no local competition, are offering similar sets of odds as many of the Las Vegas Strip operations. After observing this trend over…
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Regulatory requirements for new game installation In Part I of this article, I covered why we would consider adding a new game to our table games pits, as well as the nuts and bolts areas, like determining game costs, selecting the appropriate theoretical hold, as well as understanding equipment requirements and creating a strategic marketing…
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Now’s the time to position yourself as a leader in sports engagement On Monday, May 14th, the Supreme Court struck down a 1992 federal law that effectively banned commercial sports betting in most states, opening the door to legalizing the estimated $150 billion in illegal wagers on professional and amateur sports that Americans make every…
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Adding a new table game to your pit During my days as an operator, conferences with expos gave me the chance to network with others in similar job roles and to also see what else was out there beyond the walls of my own casino. To be honest, some of the tribal facilities I was…
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When do you know if you’re only attaining minimum standards? I’m sure most of you have heard it said that sometimes you have to tear something down in order to build it up. It seems harsh and a little counterintuitive. It’s a concept used in athletic and military training. The idea is that to make…
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Let’s take a look at yield management Are you managing your table games to produce the best possible revenue results? As a break-in dealer in 1995, I recall the supervisors on my shift believing the best way to manage their table games was to kick the dealers in the ankles to keep the game pace…
Read More We know you’re losing money in the pit … let’s fix it. We’ve all heard it, “table games are coming back!” Yet, reinvestment has been slow – if not reluctant in most jurisdictions – as most casinos are still LOSING money in the pit. And that resurgence? Not exactly as hoped for. If there’s such…
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“Knowledge isn’t power until it is applied.” – Dale Carnegie Last month, my family and I attempted to attend a Golden Knights hockey game at the T-Mobile Arena in Las Vegas, NV. When we arrived at the front of the line to present our tickets, we emptied our pockets, allowed our bags to be searched,…
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As the summer season peaks, according to AAA, more people are on the road than ever before, traveling to their favorite summertime destination. Many of these stops now include Indian gaming resorts. In June, I did a Raving road trip throughout the Northwest, visiting tribal casinos near Seattle, then heading south, through Oregon to Northern…
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On players perceiving “tight” machines I am not a market researcher, although I think I have a basic understanding of how to ask good questions of the right people and use the information to gain some reasonably valuable insights. But as far as understanding “research jargon” (you know, such terms as “causal relationship,” “confidence level,”…
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