Touchless Technology for Casinos

Interview with Ryan Reddy and Michael Ratner, IGT

In the last several weeks we’ve talked to operators about how they are pivoting to address reopening; our experts have given significant strategic ways to approach data, marketing and other operations. Now it is time to talk to the suppliers.

This week we’re talking to IGT’s Ryan Reddy, Vice President Systems and Payment Products and Michael Ratner, Director Product Management – Systems Commercialization.

Ryan and Michael share about some of those products that are at the ready, some new innovations and what some of the hurdles have been to advance the technology. They agree that patrons are used to and ready to reduce their touchpoints just from a convenience standpoint and now, in a post-Covid world, for safety.

How is IGT working with their casino partners to address changing consumer behaviors? Find out in our chat today and also read more about IGT’s cashless and touchless products in our featured article.