Posts Tagged ‘ravingroundtable’
Raving Roundtable: The Power of Guest Service
In this interactive roundtable, we cover the building blocks for turning your guest service program into so much more! When you add accountability, culture, reward, recognition and team member empowerment, the results go way beyond smiles and “hellos.” Janet Hawk – Raving’s VP of Player Development and Guest Experience and Melissa Jones, Team Member Development…
Read MoreRaving Roundtable: How to Attract F&B Talent and Support Your Existing Team Now
With the Leisure and Hospitality industry ranking highest for talent shortages and quit rate, how can we attract and nurture these in-demand positions? In this interactive roundtable, we open the floor to discuss solutions to the ongoing F&B labor shortage. Join us as we answer questions such as: What makes our restaurant a unique place…
Read MoreRaving Roundtable: Internal Theft and Fraud – What It’s Costing You Daily
In the recent IACSP Surveillance Survey, 94% of respondents answered Internal Theft and Fraud would be one of the biggest threats facing casino properties in the coming year. We see it more frequently, it goes on far longer than cheating and advantage play, costing properties on average 9 USD per day, per team member, to…
Read MoreRaving Roundtable: Results of the IACSP Survey 2022
On August 17 @ 10 am PST, we gathered to discuss the findings of the second annual IACSP National Casino Surveillance Survey – a ground-breaking report for surveillance professionals in the gaming industry. The IACSP Board of Directors and its membership determined the need for a survey to identify best practices, optimal operations, structure and…
Read MoreRaving Roundtable: Powerful Sales Techniques for Every Member in Your PD Operations
In this 60-minute roundtable, Raving’s all-star Player Development team, Janet Hawk and Steve Browne with a combined 75 years of PD experience, will introduce The WHO, WHAT, WHEN and WHY of selling in hospitality and gaming. Tune in to learn about the four key player categories and how to customize your sales approach to each…
Read MoreRaving Roundtable: Revolutionize Your Casino Operations
We all know the saying “time is money.” From long lines and slow jackpot payouts, to a broken customer journey or “call a host-itis,” broken processes not only cost our operations hundreds of thousands of dollars each year, but contribute to low employee morale and unhappy guests. Are you ready to revolutionize your operations? Watch…
Read MoreRaving Roundtable: Results of the IACSP Survey 2021
We gathered on August 12, 2021 to discuss the findings of the first IACSP National Casino Surveillance Survey – a first of its kind, ground-breaking report for surveillance professionals in the gaming industry. The IACSP Board of Directors and its membership determined the need for a survey to identify best practices, optimal operations, structure and…
Read MoreRaving Roundtable: Marketing and Promotions Strategies after Reopening
As casinos reopen, marketing teams face new challenges. How do you run successful promotions, while maintaining half capacity? Which marketing tools target high return customers over crowds? How do you promote safety and your brand? As our industry moves forward … it’s time to rethink Marketing and Promotions.
Read MoreRaving Roundtable: Essential F&B Restart Considerations
Join us for a group discussion with casino executives and industry professionals to protect your costs, protect your guests and deliver your “new and improved” F&B venue with confidence.
Read MoreRaving Roundtable: Public Safety
Join us for a group discussion with casino executives and industry professionals on how to ensure everyone feels safe, protected and confident that you and your team have installed new and superior safety features when you reopen.
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