Leadership and Human Resources
In today’s interview, I am delighted to speak with Rodney A. Butler, Chairman of the Mashantucket Pequot Tribal Nation, who is at the helm of one of the most recognized Tribal casino brands, Foxwoods Resort Casino. In this candid interview, Chairman Butler said that his leadership strategy during this challenging time has been to keep…
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Right before the industry shutdown this past spring, our issue of Tribal Gaming & Hospitality Magazine focused on the “labor crisis.” This included articles (see list below) on what casinos needed to do to attract and retain employees in highly competitive markets as well as the imperative to focus on education for our team members.…
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During the last several months, I’ve had the opportunity to speak with industry leaders and experts. And if there is one common thread, it’s that the best leaders all have a keen understanding of what their team needs to succeed from years of learning every discipline of their operations. Case in point, Kathy George, CEO,…
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Many casinos and Tribal organizations are doing huge volumes of COVID testing. They’re now facing the tremendous cost of COVID treatment. Then there’s understanding the CARES Act. As we enter the health plan renewal season for calendar year plans, there are some additional impacts of COVID that many had not thought about. Today, I’ve interviewed…
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Three considerations for forecasting costs We are all aware of the obvious impacts of COVID-19 on the Tribe’s financials. Revenue coming to a screeching halt when the casinos were forced to close. Continued operating expenses that includes attempting to leave employees enrolled in the health plan with little to no revenue coming in the door.…
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By Guest Contributor, Karen Knight, MLS, CHFP, CRCR, CSMC, Partner, Face Rock Enterprises- A Tribal Consulting Firm Traditionally, Tribal gaming and health divisions have not worked together much; however, that is changing and it’s a good thing. I receive a lot of questions on how to maximize the advantage or one-up Tribes have on their…
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We spend a lot of time talking about how to keep our businesses moving forward, how to keep our doors open and how to keep our teams and guests healthy. But through our roles as leaders, sometimes we forget about our individual well-being and the emotional toll of not knowing what comes next. Helping us…
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Support and Guidelines for Organizations – Updated July 2020 It isn’t a question of “if” but rather “when” we have a team member test positive for COVID-19. How do we handle the questions, anxiety, fears, etc., from team members still in the workplace? How do we maintain the privacy of the team member while ensuring…
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In today’s interview, Deana talks to two of the most respected leaders in the industry. They are operating in some of the largest Indian gaming markets, Oklahoma and Northern California. We’ve been drawn to both of them the last several years as they are known for their collaborative leadership style. It’s a way of leading…
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