Director of Client Success
Frenche Neely joins the Raving team with over 20 years of innovative player development and project management experience in the gaming industry. Frenche’s skills in developing marketing campaigns, managing special events and overseeing player promotions have ensured her success in a variety of roles with Tribal and commercial properties alike, making her an ideal Director of Client Success.
Whether it’s crafting tailored, personal communications or managing multi-level, complex engagements, Frenche will ensure end-to-end client satisfaction while efficiently navigating project benchmarks and deliverables. With her tenure in gaming, Frenche frequently leverages her technical expertise in gaming solutions software, kiosks and client management systems (CMS) like Everi Kiosks, IGT Patron Management, Hubspot, Viz Explorer, Agilysys, MappEmpower, VisualOne, Monday.com and more.
When she’s not ensuring project success and collaborating with cross-functional teams, Frenche enjoys reading, time with family, and great food. If you have a delicious recommendation for her next visit, make sure to let her know!