Leadership and Human Resources
What’s it like being the first Tribal member to take the reins of one of the most iconic gaming establishments in the U.S.? And how does it feel to lead during the most challenging time in the organization’s history? Today you’ll hear from Foxwoods Resort Casino’s President and CEO Jason Guyot. Jason told me that his…
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I am not a weirdo. Hi, my name is Chris and I have been in quarantine for almost a year now. Why am I feeling like Stuart Smalley (SNL) and need to affirm that I’m good enough? I was emailing back and forth with someone in the industry when the National Indian Gaming Association recently…
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Talk about a change of scenery. Today’s guest went from a major destination market and “livin’ the life in Las Vegas” to embracing a new role in a local’s market in Washington! I know you’ll enjoy the spirit and enthusiasm of native Philly boy, Mark Juliano, Vice President of Player Development and Casino Marketing at…
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When I think of women in leadership roles, I think of Pam Shaw. Pam was one of the first Native, female CEOs in the gaming industry. When I think of women who inspire and encourage others, both male and female, yet again, I think of Pam Shaw, who is the Chairwoman & Co-Founder of the…
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What’s it like running an organization that is the largest tourist destination in the state with over six million visitors per year? And how do you do that in a city, Milwaukee, that has been a COVID hot spot? Today I chat with Rodney Ferguson, who has served as CEO and General Manager of Potawatomi…
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“Who would have guessed? Who would have known?” shared Libby Francisco, COO at Desert Diamond Casinos and Entertainment. In this interview, we chat quite extensively about the challenges of communicating, effectively and consistently, throughout a large enterprise of 2,600 team members. See, Libby oversees four properties, three properties in Southern Arizona and one in the…
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In today’s interview, Director of Marketing at Port Madison Enterprises, Chris Archunde, discusses how her experience opening a casino in Puerto Rico during the height of the recession back in 2009 most definitely helped her business approach during the last several months. What she tells us echoes that of so many seasoned gaming professionals I’ve interviewed…
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In today’s interview, I am delighted to speak with Rodney A. Butler, Chairman of the Mashantucket Pequot Tribal Nation, who is at the helm of one of the most recognized Tribal casino brands, Foxwoods Resort Casino. In this candid interview, Chairman Butler said that his leadership strategy during this challenging time has been to keep…
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Right before the industry shutdown this past spring, our issue of Tribal Gaming & Hospitality Magazine focused on the “labor crisis.” This included articles (see list below) on what casinos needed to do to attract and retain employees in highly competitive markets as well as the imperative to focus on education for our team members.…
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During the last several months, I’ve had the opportunity to speak with industry leaders and experts. And if there is one common thread, it’s that the best leaders all have a keen understanding of what their team needs to succeed from years of learning every discipline of their operations. Case in point, Kathy George, CEO,…
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