Raving Weekly Reports

What Does Memorial Day Mean this Year?

By Christine Faria | May 21, 2020

Northern Quest Resort & Casino and Kalispel Casino Operational Executive Team Share their Post-Opening Results

By Christine Faria | May 18, 2020

Best Practices Protocol for Guest Communication

By Deb Hilgeman, Ph.D. | May 18, 2020

What It Means to Be the “First” Tribal Casino to Open After Closures

By Christine Faria | May 7, 2020

Take a Look At Your Slot Floor and How Quickly Contamination Can Occur

By Christine Faria | May 7, 2020
Tyler Moore

Families First Coronavirus Response Act: Three Questions that Could Impact Your Tribal Casino

Dan Stromer

When Time Stands Still

Kell Houston

Concert Events: Cancel, Reschedule, Hold or the Heck With It?

Deana Scott

Leadership During Disruption

Jennifer Boss

Why Your Marketing Programs and Promotions Get Ripped Off

Steve Browne

Player Development and Selling the Experience

Christine Faria

Over the Top Guest Service is not Only Anticipating a Need

Mark Astone

Five Things to Consider in Producing Effective Video

Michael Minniear

Top 5 Things You’re Not Looking At, Should be, and Can Do On Your Own

Tom Osiecki

Will It Make the Boat Go Faster?

Steve Browne

How to Impact Your Guests Today with the Most Powerful Gesture in the World

Christine Faria

The Real Meaning of Redskin and How You Can Change the Story

Christine Faria

A Veteran, His Wife and Their Ongoing Service

wine ordering - brett magnan
Brett L. Magnan

A Primer to Creating a Better Wine Program (Part III of III) – Wine Ordering

yelp connect and casino reputation management
Deb Hilgeman, Ph.D.

Yikes! What Will Yelp Think of Next?

casino data analytics diagram for marketing strategy
Michael Minniear

Top Five Foundational Analytics for Marketing Strategy Planning

Christine Faria

Top Three Things that Sabotage Our Tribal Leadership Programs

casino data analytics - lynette o'connell data scientist
Lynette O’Connell

360 Data Analytics: Don’t Leave Money in Your Database

Design terms for the non-designer
Lorrie Hellekson

Understanding Design Terms for the Non-Designer – Part I of II

Loyalty and Player Development Conference 2019
Christine Faria

The How-to of Aligning Your Loyalty and PD Departments

Jennifer Boss

Dumb Policies that Cause Obstacles and Ones that Protect Us

Michael Minniear

Slot Machine Management: What We’re Missing in Our Metrics

Slot and Marketing Departments working together at a casino
Deana Scott

Creating a Power Relationship Between Marketing and Slots

Independence Day at Tribal Casinos
Christine Faria

How Casinos are Making Independence Day Special for their Guests this Year

Photo of ribbon cutting series at Rolling Hills Casino Resort for new outdoor amphitheater
Christine Faria

Lions, Tigers and Lightning Oh My!

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