Raving Weekly Reports

How Gaming Suppliers Can Help Operators Deliver a Safer, Modern Product

Focus on Guest Service

memorial day 2020

What Does Memorial Day Mean this Year?

Touchless Technology for Casinos

Northern Quest Resort & Casino and Kalispel Casino Operational Executive Team Share their Post-Opening Results

guest communication

Best Practices Protocol for Guest Communication

It’s Not About Competition, But Collaboration

What It Means to Be the “First” Tribal Casino to Open After Closures

Take a Look At Your Slot Floor and How Quickly Contamination Can Occur

Selling in Sensitive Times

Northern Quest Resort & Casino on Re-Opening Day

Appears We Will See Casinos Opening in May

Be Prepared That Everything We’ve Planned May Not Last Beyond the First Day

Long and Short Term Impact from Covid-19

Witness Intentional Leadership

The When, How and What of Reopening

leadership and strategy

Three Lessons Learned

When a Large Market Segment Becomes a Problem

new mindset reload

How to Feel Necessary and of Value When You’re Not Driving Revenue

digital marketing through covid-19

Digital and Social Media Team Members

A New Approach to Hospitality

Casino Data Analytics Strategies for a Positive and Profitable Reopening

finish marketing projects on back burner

You Now Have the Opportunity to Be Bold and Hit RESET

guest service during covid19

Can You Smile Beneath that Mask?

crisis management plan

Five Tips to Create a PR Crisis Management Plan