Raving Weekly Reports

responding Covid-19 in workplaces - guidelines for managers

Responding to COVID-19 in the Workplace

Straightforward Tips for Host and PD Teams

janet hawk host and pd training for casinos

Rethinking PD: Who Should We Be Reaching Out To and With What?

How to Use Research to Help You Determine What is the Next Normal

What’s Next for Marketing After Reopening?

Three Tips for Post Reopening Marketing

What Security & Surveillance is Really Like After Re-Opening

Do Casinos Need to Change Their Guest Service Strategy?

Three Areas of Marketing Influence that Can Help Your Organization

How Gaming Suppliers Can Help Operators Deliver a Safer, Modern Product

Focus on Guest Service

memorial day 2020

What Does Memorial Day Mean this Year?

Touchless Technology for Casinos

Northern Quest Resort & Casino and Kalispel Casino Operational Executive Team Share their Post-Opening Results

guest communication

Best Practices Protocol for Guest Communication

It’s Not About Competition, But Collaboration

What It Means to Be the “First” Tribal Casino to Open After Closures

Take a Look At Your Slot Floor and How Quickly Contamination Can Occur

Selling in Sensitive Times

Northern Quest Resort & Casino on Re-Opening Day

Appears We Will See Casinos Opening in May

Be Prepared That Everything We’ve Planned May Not Last Beyond the First Day

Long and Short Term Impact from Covid-19

Witness Intentional Leadership

The When, How and What of Reopening