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Weekly Reports
Raving Weekly Reports
Player Development and Selling the Experience
By
Steve Browne
|
February 17, 2020
Over the Top Guest Service is not Only Anticipating a Need
By
Christine Faria
|
February 3, 2020
Five Things to Consider in Producing Effective Video
By
Mark Astone
|
January 20, 2020
Top 5 Things You’re Not Looking At, Should be, and Can Do On Your Own
By
Michael Minniear
|
January 3, 2020
Will It Make the Boat Go Faster?
By
Tom Osiecki
|
December 8, 2019
Christine Faria
Giving Thanks to All of Our Veterans
Steve Browne
Guest Service at the Rail
Deana Scott
Our Guests Are Somebody’s Mom
Brett L. Magnan
A Primer to Creating a Better Wine Program (Part I of III)
Christine Faria
Lessons and Perspectives from the 2018 Global Gaming Show (G2E)
Kevin Parker
Hold Percentage Is Just a Number, Right?
Justin Shank
Are You Using the Best Tools for Social Media Marketing?
Deana Scott
Do You Practice a “One Call and Answer All” Philosophy When Taking Reservations?
Jerry Epstein
How to Broaden Your Players Connection to Sports Betting
Bill Harrison
Why Wi-Fi is the Back Bone of Your Business
Christine Faria
Taking the Heat this Labor Day
Tom Osiecki
Living Large with a Giant Competitor – Five Ways Smaller Properties Can Own Markets
Daniel Wood
Have We Lost Touch with the Human Side of Our Business?
Janet Hawk
Five Observations from Five States in Five Months
Nicole Barker
Re-Imagining Database Marketing: Shift Your Thinking to Loyalty 360
Mark Astone
You Had Me at “Autocomplete”
Christine Faria
What Your Hosts Are Telling Us
Tyler Moore
Catastrophic Illness, Your Tribe, Your Coverage
Brett L. Magnan
Why Your Restaurant Experience Stinks
Christine Faria
Mid-Century 4th of July – Remember When
Deana Scott
The Results Are In: A Seismic Shift Regarding “Big Data”
Tom Osiecki
Ghostbusters for Promotions Past
Kevin Parker
Are Your Table Games Under-performing
Justin Shank
Welcome to Reputation Management
Christine Faria
What David Bowie and Casinos Have in Common
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