"I found the workshop to be very informative and interesting, especially Janet Hawk who has so much experience in what I do. She made the training engaging and informative, made me think outside of my usual box and overall she made it fun. I was not bored for one second and I'm very excited and inspired to implement the various strategies and tools I learned in my daily work at my casino."

– Carol Velasquez, Full House Resorts, Executive Host

"This is my fourth time going through some form of training with Janet and I am much better at my job now. We love her, we are honored to work with her."

– Sandra Madziva, Carnival Cruise Line, Executive Casino Host

"Janet brings terrific positive energy and insightful personal experiences to the training which really takes it to the next level for me."

– Mitchel Miller, Eagle Mountain Casino, Security Sergeant

"Janet does an amazing job."

– COO, Tribal Casino in Oklahoma

"Janet Hawk is an extraordinary instructor. She makes everything incredibly easy to understand and retain and she keeps things interesting."

– Players Club Lead, Tribal Casino in OK

"Janet is awesome! She understands and has relatable experience in what we do here at the casino. Everyone should be apart of one of her trainings!

– Marisa Menchaca, Eagle Mountain Casino, Security Administrative Assistant

"If all of Raving's courses were as well thought out and taught as well as Janet Hawk's Guest Services class than I would gladly recommend them to all. She did an amazing job!"

– Christopher Brown, Kiowa Casino, Surveillance Supervisor

"It is the second training that was hosted by Janet and I must say it's been instrumental in my progress. Important key take aways and I hope we'll have more trainings to strengthen our knowledge and future self."

– Adrian Negutu, Global Gaming - CCL, Executive Casino Host

"Janet is very knowledgeable, very approachable, and is fantastic at getting everyone involved."

– Vanessa McCurtain, Kiowa Casino & Hotel, Executive Administrative Assistant

"Janet was great at her presentation and not only made me think it could be applied to customers, but felt like it could apply to more like family and others."

– Keosha Ferrier-Howard , Elwha River Casino, Cage Cashier

"Janet was just absolutely wonderful! I’ve been to several customer service trainings and this one conducted by Janet was the best one yet. She was comical, uplifting and truly had an upbeat vibe. She really is an inspiration and she passed on the positive vibes to me to want to better myself in the customer service and to make me really excited for the train the trainer class."

– Security Supervisor, Tribal Casino in Washington

"Janet was just absolutely wonderful! I’ve been to several customer service trainings and this one conducted by Janet was the best one yet. She was comical, uplifting and truly had an upbeat vibe. She really is an inspiration and she passed on the positive vibes to me to want to better myself in the customer service and to make me really excited for the train the trainer class."

– Security Supervisor, Tribal Casino in Washington

"Janet is amazing! She's a fantastic instructor and also collaborator – I enjoy working with her very much."

– Opal "Melissa" Jones, Team Member Development Manager, Comanche Nation Entertainment