Raving Weekly Reports

Guest Service Isn’t the Icing. It’s the Cake.

By Raving

How Tribal Organizations Benefit from Enterprise-Wide Business Optimization

By Raving

Maximizing Your Systems and Loyalty Club – Session Preview

By Raving

Why Combining Leadership and Lean Six Sigma Training is the Best Tool Today

By Raving

Interview with Jeff Gray, Raving Partner Business Optimization and Lean Methodologies

By Raving
Direct Mail Print
Mark Astone

When to Drop Print Advertising from Your Marketing Strategy

Piggybank
Deana Scott

Tips for Preparing Your Casino Marketing Budget

Rural Mailboxes
Lorrie Hellekson

Why Your Rural Mail Isn’t Getting to Your Customers

Janet Hawk
Janet Hawk

Solving the Top 10 Host Issues

Open Road
Deana Scott

Lessons From The Road: What We Can Learn From Northwest Casinos

Raving Play
Jerry Epstein

How to Effectively Engage in a Crowded Digital Landscape

Slots
Dennis Conrad

Can Slot Players Tell If a Machine is “Loose” or “Tight”?

Daniel Wood Raving NEXT
Daniel Wood

How to Realign Your Teams to Drive Incremental Revenue

Kevin Huddleston
Kevin Huddleston

Marketing: A Foreign Language to Finance Folks

Research
Deb Hilgeman, Ph.D.

An Underutilized Tool for a Competitive Advantage

Research and Test
Az Husain

The Importance of Experimentation

Food Server
Brett L. Magnan

Five Key Ways to Improve Your Food and Beverage Operation – Part I

Selfie
Deana Scott

Improving Loyalty Programs May Just Be a Selfie Away

4th of July
Christine Faria

Despite Our Division – Why We Come Together and Celebrate

Bullseye
Mark Astone

Using IP Targeting to Communicate with Your Players

Steve Browne Janet Hawk
Steve Browne

Take This Quiz About Your PD Department

Speech Bubbles
Nicole Barker

Tidying Up Player Communications

Kevin Parker Andrea McCurry
Andrea McCurry

Hurdles of Being An Innovative Operator

Hotel Receptionist
Deb Hilgeman, Ph.D.

Does Guest Service Drive Visits?

Phone Operators
Daniel Wood

How to Get Higher Response Rates from Your Non-Hosted Players

Reno Arch
Deana Scott

Aging Properties and Investment in Infrastructure

Boots Jumping
Janet Hawk

Boots on the Ground Marketing

Merchandising
Chris Keenan

How to Incorporate Local Artisans into your Retail Program

Businesspeople Power
Dennis Conrad

Employee Empowerment as a Marketing Tool

Bar Scene
Brett L. Magnan

When It’s Time for a Bar Rescue

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