Posts by Raving
What Are You Giving Back …
For over 40 years, I have worked either in a casino, or with a casino, to deliver a proper gaming experience to players from all over the world. I have worked in northern Nevada, where I cut my teeth as a break-in lumpy, to just about every other state in the Union, from every province…
Read MoreRaving Leadership Expands with Key Partner: Meet Rita Jefferson
The demand for leadership training programs tailored to the unique needs of Tribal organizations has surged in recent years. The Raving team is proud to be at the forefront, delivering innovative and holistic programs that empower organizations to navigate change and disruption while fostering and investing in the next generation of leadership. By Operators For…
Read MorePrairie Meadows Casino, Racetrack, & Hotel and Raving – a Winning Partnership
Discover how Raving’s Host Player Development 360 and Sales Skills Training transformed the PD team at Prairie Meadows Casino, Racetrack & Hotel. The program not only elevated their results – it boosted team confidence and sharpened their sales approach. Meet their trainer, Janet Hawk, whose energy and expertise leave a lasting impact on every property…
Read MoreAre You a Duck or an Eagle?
Hello from Big Sky Country , Montana! I have the privilege of working with gaming and hospitality teams across the country, and no matter what we’re talking about, guest service, leadership, player development … the success of any program, comes down to the spirit of every individual on that team. The power of one, baby. Years…
Read MoreLiz Palar Joins Raving Bringing Three Decades of Gaming Operations
Right: We just met, tell me about yourself and what’s keeping you up at night. Wrong: Let me tell you about our company and how we can fix your problem. Have you ever had this experience with a vendor? We certainly have! That’s why it took us a long time to find the “right” person…
Read MoreYour Five-Step Service Walkabout
It’s that time of the year again – the moment to swap those loafers for sneakers or opt for snazzy running shoes, or whatever suits your style. Step out of that office chair and onto the floor. You’re embarking on a journey of observation, immersing yourself in the frontline operations to witness firsthand how your…
Read MoreTraining Programs in Washington State JSP Grant 2024
In tribal gaming and hospitality, staying ahead means investing in your team’s skills and capabilities. That’s why we’re proud to share that Raving is an approved provider for the WA State JSP Grant. We have had great success through this opportunity and have a library of programs for you to choose from – up to…
Read MoreRaving Roundtable: Host & Player Development
Watch our 60-minute roundtable where we addressed the most perplexing questions in host and player development. Whether you attended the Host Player Development Conference or not, this session is open to ALL casino team members looking for candid answers. Our team is here to listen and provide valuable insights on a range of topics, including…
Read MoreVoices of Our Industry Celebrate Raving Turns 25!
A Quarter-Century Milestone Celebrated 🎉 Raving, an industry trailblazer in strategic services, media and events for gaming and hospitality, celebrates its 25th anniversary this May! Since its founding in 1998, Raving has been helping clients around the world improve their business performance and achieve their goals through innovative and practical solutions. From its humble…
Read MoreHow to Impact Your Guests Today With the Most Powerful Gesture in the World
Hi. How ya doin? Nice to see you … Thanks for reading … How ya’ been? It really is a pleasure … And it’s very simple, these phrases. They all have one thing in common. They are greetings, or if you will … expressions of welcome. They have no other meaning, no hidden agenda, no…
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