The Reviews Are In … You Need a Casino Marketing Plan

Online reviews are a critical factor in customer decision-making and Raving Partner Justin Shank details how to actively manage your reputation Justin Shank has an interesting perspective on the disruptive rise of customer reviews. The Raving partner, who focuses on social media marketing, was a movie publicist before he came to the gaming industry. Everything…

Read More

Lessons from the Host Development Conference Team Challenge

Creation of a successful player development department starts with cross-department collaboration and data sharing What is key to creating a robust player development team that will grow revenue? What we found out recently may surprise you. This past July, Raving conducted our annual Host Development Conference, which preceded the Casino Marketing & Technology Conference. If…

Read More

Lake of the Torches Resort Casino to Launch Playport Digital Real-Money Gaming System

LAC DU FLAMBEAU, WIS. AND OVERLAND PARK, KANSAS (PRWEB) NOVEMBER 20, 2018 Playport Gaming Systems (“PGS”), a digital, instant-win game technology company, and Lake of the Torches Resort Casino, a nationally recognized, multi-award winning gaming and resort destination, today announced a partnership to offer players custom-designed, real-money mobile bingo-style Class II instant win and progressive games.…

Read More

Mixing in Kids, Tradition, Round Dancing for a Healthier Future

NB3FIT Week 2018 On Friday, November 9, 128 children participated in traditional Native round dancing in celebration of NB3FIT Week (November 5-12, 2018). They joined thousands of other youths across the nation in this annual program through the Notah Begay III Foundation. Each year, the goal is to get kids across Indian country MOVING. It’s…

Read More

Highlights from the 2018 Table Games Conference

What are gaming executives doing to stop the erosion of table games? How will they address the holes that leak away valuable table game profits? These questions were put to the test at Casino Journal’s annual Cutting Edge Table Games Conference, November 5 – 7, 2018. Over 300 attendees, exhibitors and speakers from the gaming industry…

Read More

A Hard-Hat Tour of Santa Fe’s Newest Casino, Tesuque Casino

Raving Partner Janet Hawk got a hard-hat tour of Santa Fe’s newest casino, Tesuque Casino. The new casino is located just five minutes from the historic Santa Fe Plaza and the majestic Sangre de Cristo mountains. It will replace the smaller Camel Rock Casino, also on Tesuque land, several miles farther north along the highway.…

Read More

Highlights from the 2018 AIGA Expo

Ak-Chin Tribal Members with Kevin Guy, Tucson Sugar Skulls Owner

Raving’s Amy Hergenrother and partners Daniel Wood, Engagex, and Mark Astone, Catalyst, were proud to support the 2018 AIGA (Arizona Indian Gaming Association) Expo, October 28 – 30, 2018, at Desert Diamond Casino and Entertainment in Tucson, AZ, an enterprise of the Tohono O’Odham Nation. Amy and Daniel also participated in the Desert Classic Golf Tournament…

Read More

Our Raving Partners Work Hard and Play Hard: Tyler Moore and his Quarter-horse

Tyler Moore, Raving Partner, Benefits Management works passionately at managing benefits for Tribal casinos. He’s also passionate about team roping. Yes, it’s a family affair; he ropes with his wife and son! He stopped by the Raving’s home office to say “hi” while he competing at the Reno-Sparks Livestock Event Center for the American Cowboys…

Read More

An Historic Fishing Resort Is Revived Through a Tribal Assist

Deana Scott and Brett Magnan at The Eddy

The Mille Lacs Band of Ojibwe opened Grand Casino Mille Lacs and Grand Casino Hinckley in 1991 and 1992, creating thousands of jobs and generating revenues that benefit the Band, it’s nearly 4,600 members, and its non-Indian neighbors. The success of their gaming operation has allowed the Tribe to expand their enterprises and diversifying outside…

Read More

Player Development: Analytics + Human Touch = Satisfied Players

Janet Hawk Hand Raised

From “our Media Partner CDC Gaming Reports Everyone who’s been around a casino has heard the pledge from an angry gambler after a losing session: “I’m never coming back here!” Keeping that intent from becoming fact requires a delicate balance of personal touch and hard data, members of a panel on player development said during…

Read More