Posts by John Stewart
Attractions or Facilities to Increase Tribal Revenues?
It’s well known that the Native community and gaming industry have formed a very successful symbiotic relationship. Gaming has served as a key driver of increased Tribal revenues. It has added to the financial strength for many Tribes. This contribution guides their quest to achieve economic independence and self-sufficiency. New Sources of Revenue Although gaming…
Read MoreAre You Giving Your Guest the Best Hotel Experience?
Take this 14 Question Survey We all work hard throughout the year, and enjoy the time that we have away from the office. We may take weeks to plan, schedule and anticipate the experience to come. Most of us have very few days to get away, and we want our time to be spent in…
Read MoreHow to Design Happiness – Part III
Creating a memorable guest experience We’ve all had that experience where our nose picks up a familiar scent and we’re instantly flooded with emotions and memories that take us back to that exact moment in time. Just from the simple smell of something from our past, we are immediately transported there – an ex-girlfriend’s perfume,…
Read MoreWho Comes First – An Architect or a Contractor?
Key questions that can save you millions A friend of mine, Jodi, remodeled her bathroom after a leak caused major damage. Wanting to save money, she bought fixtures and cabinets from one of the big-box stores, tile and flooring from another. She hired a bunch of “guys” to install the tile, plumbing, and cabinets. She…
Read MoreHow to Design Happiness – Part II
Focus on the Actual Experience John Stewart Have you ever had an amazing experience, but couldn’t quite put your finger on what it was that made it so special? You may remember the obvious things, like an exceptional meal, superior service or beautiful scenery, but what was it that made this experience stand out among…
Read MoreYou Know It’s Time to Redo Your Hotel Rooms When …
You know when you’re in an outdated hotel room when: You have to reach behind the bed stand and unplug the clock radio to plug in your phone. The bathtub is either too high or awkward to get into, or it is too small to have a good soak. There’s a bedspread. Next to the…
Read MoreHow to Design Happiness – Part I
How your property can capitalize on anticipation The importance and influence of design is becoming more and more mainstream. You can design your dream closet, your Paleo-friendly meal kit, your own personalized Nike shoe, and there is even a whole philosophy about designing your perfect life and career. So what if I told you that…
Read MoreHow to Make Your Casino Resort Top of Mind for …
A girls’ night out, couples weekend getaways, and just for the fun of it In a recent article by fellow Raving Partner, Deana Scott, she asked why casinos are concentrating so much on Millennials, instead of the target market of the 45-60 year old female who has discretionary income. She had several spot-on ideas to…
Read MoreHow Your Remodel Will Impact Your Revenue
How to manage your remodel (and not lose excess money) … While you’re open for business Whether you’re planning a carpet replacement or something considerably larger, there are several steps you can take to ensure that the impact on revenue during this time is minimized and your opportunities to build excitement are maximized. We’ve worked…
Read MoreCreating Profitable and Pleasurable Spaces for Smokers and Clean Air Advocates – Part II of II
Whether it’s the law or a shift … Creating profitable and pleasurable gaming spaces for smokers and clean air advocates Last July, we sat down with Raving Partner, John Stewart, to talk about the industry’s increasing demand for outdoor gaming patios (read the article here) due to government legislation as well as voluntary non-smoking bans.…
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