Raving Weekly Reports

Why Your Marketing Programs and Promotions Get Ripped Off

Player Development and Selling the Experience

Over the Top Guest Service is not Only Anticipating a Need

Five Things to Consider in Producing Effective Video

Top 5 Things You’re Not Looking At, Should be, and Can Do On Your Own

Will It Make the Boat Go Faster?

How to Impact Your Guests Today with the Most Powerful Gesture in the World

The Real Meaning of Redskin and How You Can Change the Story

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A Primer to Creating a Better Wine Program (Part III of III) – Wine Ordering

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Yikes! What Will Yelp Think of Next?

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Top Five Foundational Analytics for Marketing Strategy Planning

Top Three Things that Sabotage Our Tribal Leadership Programs

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360 Data Analytics: Don’t Leave Money in Your Database

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Understanding Design Terms for the Non-Designer – Part I of II

Loyalty and Player Development Conference 2019

The How-to of Aligning Your Loyalty and PD Departments

Dumb Policies that Cause Obstacles and Ones that Protect Us

Slot Machine Management: What We’re Missing in Our Metrics

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Creating a Power Relationship Between Marketing and Slots

Independence Day at Tribal Casinos

How Casinos are Making Independence Day Special for their Guests this Year

Photo of ribbon cutting series at Rolling Hills Casino Resort for new outdoor amphitheater

Lions, Tigers and Lightning Oh My!

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Is Your Casino Loyalty Club an Eagle, Chameleon or Flounder?

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Is Your Kiosk Being Optimized as a Marketing Tool?

Sports Betting Sports-themed casino promotions are a win

Sports-Themed Casino Promotions: The Memes Don’t Lie

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Just One Minute of Your Time this Memorial Day

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Back to Basics: Creating a Successful Casino Grand Prize Drawing